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Senior AV Engineer

Job Locations US-VA-Springfield | US-MO-St. Louis
Job ID 2024-2497
Type
Regular Full-Time

Overview

Location: Springfield, VA/St. Louis, MO
Security Clearance Required: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.**
 
teKnoluxion provides the Defense and Intelligence Communities technical experts in the fields of Software & Systems Engineering, Enterprise Operations, and Cloud Services Management & Consulting.  Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space. 
 
Are you ready to test your abilities as a Senior AV Engineer in a sophisticated enterprise exploitation environment?  Join a dedicated team supporting the UDS contract at NGA.

Responsibilities

What you get to do every day:
  • You will be responsible for the use and operation, movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting of all audio-visual equipment.
  • Tasks and responsibilities in this role include, but are not limited to the following:
    • Daily conference room checks: verify all equipment is online, functioning and charged
    • Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity
    • Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup
    • Log all transactions with customers in ServiceNow
    • Troubleshoot and resolve AV issues

Qualifications

Clearance:  Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.**

 

Education/Experience:

  • Requires Bachelor's Degree or the equivalent combination of education, professional training, or work/military experience
  • 5+ of related experience
Required Skills:

  • Experience supporting telephony, video, network and/or other collaboration devices

  • Experience providing customer service and end user support

  • Hands on experience troubleshooting and resolving A/V issues

  • Strong written and verbal communication skills

What is ideal?

  •  Minimum of four years' experience with AV technologies

  • Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber

  • Intelligence Community Experience preferred

What you can expect from us

  • Recognizing great achievements do not go unnoticed by teKnoluxion through service anniversaries, spot awards, and employee referral bonuses
  • You’ll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match and potential Profit Sharing, Universal Leave, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more!
  • Compensation is unique to each candidate and compensation packages are based on education, experience, and other requirements.
teKnoluxion is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
 
teKnoluxion does not have a vaccination mandate applicable to team members. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.  Regardless of vaccination status , personnel are required to wear masks while indoors when the CDC COVID-19 Community Level is High.

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